We are a leading general insurer in Kenya that provides a world class high performing environment, allowing people to excel and reach their potential.
In line with the company’s strategic plan, we are looking for qualified and motivated professionals to fill the following positions. These positions require energetic individuals with both ability plus hands on experience.
Doctors (3 positions)
Purpose
The doctor shall be responsible for analyzing medical claims arising from road traffic accidents and will play a key role in the provision of a second medical opinion on the nature of injuries sustained. S/he will make concise decisions that will guide the management of such claims.
Key Responsibilities Re-examination of road traffic accident victims in order to provide a second opinion
Ensuring that the diagnosis and treatment is consistent with injuries sustained in the road traffic accident
Analysis, interpretation and verification of medical records pertaining to accident claims.
Referral of accident victims for specialist review when necessary
Testifying in Court in regards to the extent and severity of injuries sustained as a result of the Road Traffic Accident
Visiting seriously injured patients to verify the extent of the injuries
Liaising with other medical and non-medical staff in the various hospitals to confirm that claimant was treated in the specified health facility
Increasingly undertaking managerial responsibilities such as planning the workload and staffing of the department
Preparation of medical reports and statistics
Qualifications and Competencies
MBChB
Registration with the Medical Practitioners & Dentists Board
Minimum of 3 years experience in a busy hospital
Superior analytical and report writing skills.
Computer literate
Possess strong interpersonal, communication and negotiation skills
High moral and ethical standards with independence of mind and ability to defend his/her position on significant issues.
Investigation Administrators (3 positions)
Purpose
Responsible for administration, liaison and seamless flow of investigation process, and periodic performance analysis and verification of investigation reports. Acting as the liaison between the investigation department and the other departments in the Company
Key Responsibilities
Receive instructions from the Claims Department and ensure that they are received within ample time for action.
Coordinate prepare and generate work plans for the Investigators and also raise requisitions as per the work plan.
Follow up on implementation of work plans and provide necessary logistical support.
Review, evaluate and verify reports prepared by the Investigator and then forward for further review and approval.
Ensure prioritization of urgent matters.
Carry out analysis of reports detailing findings, studying trends from the various claim reports to enable early detection of fraudulent claims.
Qualifications and Competencies
Bachelors Degree in Administration or any relevant discipline is preferred. Insurance qualifications will be an added advantage.
Over five (5) years experience working in administration roles within a busy business environment is compulsory.
Basic MS office skills, proficient in Ms Excel and numerically inclined
Possess strong interpersonal, communication and negotiation skills
Persistence, an eye for detail and ability to complete projects and stick to deadlines.
Key strategic skills with a strong background of managing teams are essential.
Good knowledge and understanding of insurance claim investigation procedures.
Registry/Filling Clerk (1 position)
Purpose
Responsible for ensuring secure, confidential and clean systematic filling/ files and data storage as well as filing relevant documents.
Key Responsibilities
Ensure that incident/claims files do not leave registry unless they are electronically requested for
Ensure that all incident/claims forms are filed back after working hours.
Assist in electronic and physical data entry, retrieval and review to ensure continuous update and true position of the files.
Responding to relevant requests from claims, accounts, administration and underwriting departments on matters of physical documents or data/information.
Assist in retrieval of archived files at the filling room on referral cases when need arises.
Assist in taking care of filling equipments and accessories to avoid damages.
Assist in safe keeping of the documents and data for future reference.
Qualifications and Competencies
Bachelors Degree in Information Sciences, or a Diploma in Library & Information Studies
At least 1 year hands on experience in record keeping in a busy organization.
Knowledge of computerized & manual record keeping techniques.
Understanding of data storage strategy & policy development.
Strong Organization and communication skills.
Basic MS office skills, proficient in Ms Excel and numerically inclined
Persistence, an eye for detail and ability to complete projects and stick to deadlines.
Strong work ethics with a proven track record.
Ability to perform the essential physical functions of the job e.g. pushing heavy filling cabinets.
Legal Managers (3 Positions)
Purpose
This is a leading role in the department with responsibility for the effective and efficient management of the legal department, provision of legal advisory services and ensuring effective management of legal and contractual risks. The position reports to the Claims Director.
Key Responsibilities
Providing accurate and timely legal opinions and advice on court and claims documentation from external and admissibility of court documentation from third party advocates.
Legal strategy review for all legal cases proceeding in court.
Auditing the quality of court presentation from external advocates.
Analysis of claims documents to detect fraud and providing advice on how to successfully have the suits dismissed through the court process.
Liaison with external advocates, regulators and advisers.
Approval on negotiation parameters for matters settled out of court and laying out negotiation strategy.
Conducting technical and other relevant training on legal matters. To maintain highest level confidentiality concerning the sensitive ,strategic and integral legal & other information, data, decisions and developments taking place at the company.
Ensuring that the highest quality and accurate legal advice is made available to inform and support all aspects of the company’s work.
Provide support in compliance related matters and risk management.
Monitoring changes in relevant legislation and the regulatory environment, and advising the company on the impact of such changes.
Providing advice on the legal effects of proposed changes on policy documents and preparing responses to consulting documents.
Managing the relation with specialist external legal firms and practitioners as required.
Contributing to claims committee meeting discussion as and when required, and advising members on the legal implications of adopting proposed policies.
Contribution to risk committee by assisting in setting out strategy to eliminate fraudulent /blacklisted third parties including advocates and any other institutions engaged in aiding malpractice.
Review and approval of Company contracts and agreements and identifying opportunities for efficiencies and improvements.
Preparation of reports as and when required by Management.
Qualifications and Competencies
A Law degree from a recognized institute
Advocate of the high court of Kenya with a current practicing certificate.
Superior technical knowledge, at least 5 years practicing experience at a senior position, preferably defending insurance claims specifically motor insurance is a must.
Professional training in insurance would be an added advantage.
Proficient in MS office suite and numerically inclined.
Possess strong interpersonal, communication and analytical skills
Key strategic and negotiation skills with a strong background of managing teams are essential.
Human Resource Officer (Urgent) – Kshs.60,000/= (fixed)
Purpose
The Human Resource Officer is responsible for providing support in the various human resource functions, which include recruitment, training, performance management, grievance handling, and benefits administration.
Key Responsibilities
Recruitment: Coordinate staff recruitment and selection process in order to ensure a timely organized and comprehensive procedure is used to hire staff. Provide assistance with writing job descriptions, advertisements for vacant positions, schedule, organize and participate in applicant interviews, inform unsuccessful applicants, conduct reference checks on possible candidates and facilitate staff induction.
Staff performance and attendance: Monitor and report on daily attendance, Investigate and understand causes for staff absences. Facilitate staff appraisal process together with the respective department heads.
Training: co-ordinate training on COP with providers while monitoring progress of the same. Prepare training needs analysis reports.
HR Policies/Procedures: Actively assist in disseminating and implementing company policies while escalating challenges experienced. Maintain, update and expand the company policies.
Payroll Administration: prepare accurate and timely monthly payroll updates capturing staff movements.
Benefits Administration: monthly update of joiners/leavers and advise providers of the same. Facilitate entry /exit of staff into the Company provided benefits.
HR Records: safe custody/Update of staff records both electronically and in file maintaining confidentiality of the same.
Staff exits: conduct exit interviews, facilitate clearance and final dues.
Perform other related duties as required
Qualifications and Competencies
Bachelors Degree in any relevant discipline
Diploma/Higher Diploma in HR from IHRM/KIM is compulsory.
At least 2 years working experience in a similar position managing a work force of more than 100 employees.
Must be conversant with various labour laws and their application
Must have experience using a HRMIS system, proficient in Ms Excel and numerically inclined.
Possess strong interpersonal, communication and negotiation skills
Meticulous, detailed, well-organized and able to work independently to meet datelines
Effective written communication skills including the ability to prepare reports.
The incumbent must maintain confidentiality, use sound judgment and perform independently
How to Apply
Interested candidates who can demonstrate the ability to perform at these levels should submit their applications by close of business Friday 29, June 2012 enclosing a detailed CV including present position, current remuneration and contact details of three referees to:
Human Resources Manager
Email: insure.hr@gmail.com
In line with the company’s strategic plan, we are looking for qualified and motivated professionals to fill the following positions. These positions require energetic individuals with both ability plus hands on experience.
Doctors (3 positions)
Purpose
The doctor shall be responsible for analyzing medical claims arising from road traffic accidents and will play a key role in the provision of a second medical opinion on the nature of injuries sustained. S/he will make concise decisions that will guide the management of such claims.
Key Responsibilities Re-examination of road traffic accident victims in order to provide a second opinion
Ensuring that the diagnosis and treatment is consistent with injuries sustained in the road traffic accident
Analysis, interpretation and verification of medical records pertaining to accident claims.
Referral of accident victims for specialist review when necessary
Testifying in Court in regards to the extent and severity of injuries sustained as a result of the Road Traffic Accident
Visiting seriously injured patients to verify the extent of the injuries
Liaising with other medical and non-medical staff in the various hospitals to confirm that claimant was treated in the specified health facility
Increasingly undertaking managerial responsibilities such as planning the workload and staffing of the department
Preparation of medical reports and statistics
Qualifications and Competencies
MBChB
Registration with the Medical Practitioners & Dentists Board
Minimum of 3 years experience in a busy hospital
Superior analytical and report writing skills.
Computer literate
Possess strong interpersonal, communication and negotiation skills
High moral and ethical standards with independence of mind and ability to defend his/her position on significant issues.
Investigation Administrators (3 positions)
Purpose
Responsible for administration, liaison and seamless flow of investigation process, and periodic performance analysis and verification of investigation reports. Acting as the liaison between the investigation department and the other departments in the Company
Key Responsibilities
Receive instructions from the Claims Department and ensure that they are received within ample time for action.
Coordinate prepare and generate work plans for the Investigators and also raise requisitions as per the work plan.
Follow up on implementation of work plans and provide necessary logistical support.
Review, evaluate and verify reports prepared by the Investigator and then forward for further review and approval.
Ensure prioritization of urgent matters.
Carry out analysis of reports detailing findings, studying trends from the various claim reports to enable early detection of fraudulent claims.
Qualifications and Competencies
Bachelors Degree in Administration or any relevant discipline is preferred. Insurance qualifications will be an added advantage.
Over five (5) years experience working in administration roles within a busy business environment is compulsory.
Basic MS office skills, proficient in Ms Excel and numerically inclined
Possess strong interpersonal, communication and negotiation skills
Persistence, an eye for detail and ability to complete projects and stick to deadlines.
Key strategic skills with a strong background of managing teams are essential.
Good knowledge and understanding of insurance claim investigation procedures.
Registry/Filling Clerk (1 position)
Purpose
Responsible for ensuring secure, confidential and clean systematic filling/ files and data storage as well as filing relevant documents.
Key Responsibilities
Ensure that incident/claims files do not leave registry unless they are electronically requested for
Ensure that all incident/claims forms are filed back after working hours.
Assist in electronic and physical data entry, retrieval and review to ensure continuous update and true position of the files.
Responding to relevant requests from claims, accounts, administration and underwriting departments on matters of physical documents or data/information.
Assist in retrieval of archived files at the filling room on referral cases when need arises.
Assist in taking care of filling equipments and accessories to avoid damages.
Assist in safe keeping of the documents and data for future reference.
Qualifications and Competencies
Bachelors Degree in Information Sciences, or a Diploma in Library & Information Studies
At least 1 year hands on experience in record keeping in a busy organization.
Knowledge of computerized & manual record keeping techniques.
Understanding of data storage strategy & policy development.
Strong Organization and communication skills.
Basic MS office skills, proficient in Ms Excel and numerically inclined
Persistence, an eye for detail and ability to complete projects and stick to deadlines.
Strong work ethics with a proven track record.
Ability to perform the essential physical functions of the job e.g. pushing heavy filling cabinets.
Legal Managers (3 Positions)
Purpose
This is a leading role in the department with responsibility for the effective and efficient management of the legal department, provision of legal advisory services and ensuring effective management of legal and contractual risks. The position reports to the Claims Director.
Key Responsibilities
Providing accurate and timely legal opinions and advice on court and claims documentation from external and admissibility of court documentation from third party advocates.
Legal strategy review for all legal cases proceeding in court.
Auditing the quality of court presentation from external advocates.
Analysis of claims documents to detect fraud and providing advice on how to successfully have the suits dismissed through the court process.
Liaison with external advocates, regulators and advisers.
Approval on negotiation parameters for matters settled out of court and laying out negotiation strategy.
Conducting technical and other relevant training on legal matters. To maintain highest level confidentiality concerning the sensitive ,strategic and integral legal & other information, data, decisions and developments taking place at the company.
Ensuring that the highest quality and accurate legal advice is made available to inform and support all aspects of the company’s work.
Provide support in compliance related matters and risk management.
Monitoring changes in relevant legislation and the regulatory environment, and advising the company on the impact of such changes.
Providing advice on the legal effects of proposed changes on policy documents and preparing responses to consulting documents.
Managing the relation with specialist external legal firms and practitioners as required.
Contributing to claims committee meeting discussion as and when required, and advising members on the legal implications of adopting proposed policies.
Contribution to risk committee by assisting in setting out strategy to eliminate fraudulent /blacklisted third parties including advocates and any other institutions engaged in aiding malpractice.
Review and approval of Company contracts and agreements and identifying opportunities for efficiencies and improvements.
Preparation of reports as and when required by Management.
Qualifications and Competencies
A Law degree from a recognized institute
Advocate of the high court of Kenya with a current practicing certificate.
Superior technical knowledge, at least 5 years practicing experience at a senior position, preferably defending insurance claims specifically motor insurance is a must.
Professional training in insurance would be an added advantage.
Proficient in MS office suite and numerically inclined.
Possess strong interpersonal, communication and analytical skills
Key strategic and negotiation skills with a strong background of managing teams are essential.
Human Resource Officer (Urgent) – Kshs.60,000/= (fixed)
Purpose
The Human Resource Officer is responsible for providing support in the various human resource functions, which include recruitment, training, performance management, grievance handling, and benefits administration.
Key Responsibilities
Recruitment: Coordinate staff recruitment and selection process in order to ensure a timely organized and comprehensive procedure is used to hire staff. Provide assistance with writing job descriptions, advertisements for vacant positions, schedule, organize and participate in applicant interviews, inform unsuccessful applicants, conduct reference checks on possible candidates and facilitate staff induction.
Staff performance and attendance: Monitor and report on daily attendance, Investigate and understand causes for staff absences. Facilitate staff appraisal process together with the respective department heads.
Training: co-ordinate training on COP with providers while monitoring progress of the same. Prepare training needs analysis reports.
HR Policies/Procedures: Actively assist in disseminating and implementing company policies while escalating challenges experienced. Maintain, update and expand the company policies.
Payroll Administration: prepare accurate and timely monthly payroll updates capturing staff movements.
Benefits Administration: monthly update of joiners/leavers and advise providers of the same. Facilitate entry /exit of staff into the Company provided benefits.
HR Records: safe custody/Update of staff records both electronically and in file maintaining confidentiality of the same.
Staff exits: conduct exit interviews, facilitate clearance and final dues.
Perform other related duties as required
Qualifications and Competencies
Bachelors Degree in any relevant discipline
Diploma/Higher Diploma in HR from IHRM/KIM is compulsory.
At least 2 years working experience in a similar position managing a work force of more than 100 employees.
Must be conversant with various labour laws and their application
Must have experience using a HRMIS system, proficient in Ms Excel and numerically inclined.
Possess strong interpersonal, communication and negotiation skills
Meticulous, detailed, well-organized and able to work independently to meet datelines
Effective written communication skills including the ability to prepare reports.
The incumbent must maintain confidentiality, use sound judgment and perform independently
How to Apply
Interested candidates who can demonstrate the ability to perform at these levels should submit their applications by close of business Friday 29, June 2012 enclosing a detailed CV including present position, current remuneration and contact details of three referees to:
Human Resources Manager
Email: insure.hr@gmail.com
