Job Description: Account Manager
Title: Account Manager
Department: Sales and Customer Care
Reports to: Head CRM and Sales
Job Objectives:
Meeting with clients.
Presenting company products and services to clients
Ensuring effective product knowledge on all company products and service
Responsibilities:
Develops a business plan and sales strategy for the market that ensures attainment of company sales goals and profitability.
Present and sell company products and services to existing and potential clients.
Prepares action plans for effective search of sales leads and prospects.
Initiates and coordinates development of action plans to penetrate new markets.
Assist in the development and implementation of marketing plans as needed.
Provides timely feedback to senior management regarding performance i.e. prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals.
Provides timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain maximum profit margin.
Maintains accurate records of all pricings, sales, and activity reports
Creates and conducts proposal presentations and RFP responses.
Assists Operations Director and Head of Sales & CRM in preparation of proposals and presentations and sales contracts
Controls expenses to meet budget guidelines.
Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.
Follow up on new leads and referrals resulting from field activity.
Identify sales prospects and contact these and other accounts as assigned.
Develop and maintain sales materials and current product knowledge.
Establish and maintain current clients and potential client’s relationships.
Manage account services through quality checks and other follow-up.
Identify and resolve client concerns.
Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff.
Develop and implement special sales activities to increase sales.
Participate in marketing events such as seminars, trade shows, and telemarketing events.
Follow-up for collection of payment.
Provide on-the-job training to new account managers.
Other duties as assigned.
Relationships and Roles:
Maintains contact with all clients in the market area to ensure high levels of client satisfaction.
Demonstrates ability to interact and cooperate with all company employees.
Job Specifications:
Must have a degree in Sales and Marketing or in any other business related field.
More than 2 years of experience in sales management.
Strong understanding of customer and market dynamics and requirements.
Willingness to work in a team of professionals.
Proven leadership and ability to drive sales.
Maintaining and developing relationships with existing customers via meetings, telephone calls and emails.
Making accurate, rapid cost calculations, and providing customers with quotations.
Negotiating the terms of an agreement and closing sales.
Gathering market and customer information and providing feedback on future buying trends.
Representing GBC at trade exhibitions, events and demonstrations.
Negotiating variations in price, delivery and specifications with your manager.
Advising on forthcoming product developments and discussing special promotions.
May also be involved with identifying new markets and business opportunities.
Reviewing your own sales performance, aiming to meet or exceed targets.
Skills and Interests
To be successful in this position you'll need to have:
The ability and desire to work within stipulated timelines and scope of work.
A professional appearance and a positive company image
Excellent communication skills and telephone etiquette
Strong commercial awareness.
A confident and determined approach.
Resilience and the ability to cope with rejection.
A high degree of self-motivation and drive.
The ability to work both independently and as part of a team.
The capacity to flourish in a competitive environment.
Application Letter and CV to be sent to careers@gbc.co.ke with the subject line as; Application for Account Manager
Title: Account Manager
Department: Sales and Customer Care
Reports to: Head CRM and Sales
Job Objectives:
Meeting with clients.
Presenting company products and services to clients
Ensuring effective product knowledge on all company products and service
Responsibilities:
Develops a business plan and sales strategy for the market that ensures attainment of company sales goals and profitability.
Present and sell company products and services to existing and potential clients.
Prepares action plans for effective search of sales leads and prospects.
Initiates and coordinates development of action plans to penetrate new markets.
Assist in the development and implementation of marketing plans as needed.
Provides timely feedback to senior management regarding performance i.e. prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals.
Provides timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain maximum profit margin.
Maintains accurate records of all pricings, sales, and activity reports
Creates and conducts proposal presentations and RFP responses.
Assists Operations Director and Head of Sales & CRM in preparation of proposals and presentations and sales contracts
Controls expenses to meet budget guidelines.
Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.
Follow up on new leads and referrals resulting from field activity.
Identify sales prospects and contact these and other accounts as assigned.
Develop and maintain sales materials and current product knowledge.
Establish and maintain current clients and potential client’s relationships.
Manage account services through quality checks and other follow-up.
Identify and resolve client concerns.
Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff.
Develop and implement special sales activities to increase sales.
Participate in marketing events such as seminars, trade shows, and telemarketing events.
Follow-up for collection of payment.
Provide on-the-job training to new account managers.
Other duties as assigned.
Relationships and Roles:
Maintains contact with all clients in the market area to ensure high levels of client satisfaction.
Demonstrates ability to interact and cooperate with all company employees.
Job Specifications:
Must have a degree in Sales and Marketing or in any other business related field.
More than 2 years of experience in sales management.
Strong understanding of customer and market dynamics and requirements.
Willingness to work in a team of professionals.
Proven leadership and ability to drive sales.
Maintaining and developing relationships with existing customers via meetings, telephone calls and emails.
Making accurate, rapid cost calculations, and providing customers with quotations.
Negotiating the terms of an agreement and closing sales.
Gathering market and customer information and providing feedback on future buying trends.
Representing GBC at trade exhibitions, events and demonstrations.
Negotiating variations in price, delivery and specifications with your manager.
Advising on forthcoming product developments and discussing special promotions.
May also be involved with identifying new markets and business opportunities.
Reviewing your own sales performance, aiming to meet or exceed targets.
Skills and Interests
To be successful in this position you'll need to have:
The ability and desire to work within stipulated timelines and scope of work.
A professional appearance and a positive company image
Excellent communication skills and telephone etiquette
Strong commercial awareness.
A confident and determined approach.
Resilience and the ability to cope with rejection.
A high degree of self-motivation and drive.
The ability to work both independently and as part of a team.
The capacity to flourish in a competitive environment.
Application Letter and CV to be sent to careers@gbc.co.ke with the subject line as; Application for Account Manager
